Freshdesk is a great solution for your service processes at a reasonable price. But often you will find yourself in the need for custom reports on Freshdesk registered data or analysis across multiple platforms such as between your general ledger application, invoicing system and your service solution Freshdesk.
Using Invantive Bridge you can use any solution that uses Microsoft ADO.NET technology for data connections to retrieve data from Freshdesk and even upload data into Freshdesk. All APIs are covered, such as tickets.
Freshdesk provide quotum for API calls per hour. To reduce the number of calls made, you can choose to use the bundled Invantive Data Cache to offload Freshdesk data as tables into an on-premise database such as SQL Server or PostgreSQL.
SPECIAL OFFER:
We would like to offer you a free subscription for an unlimited amount of users within your company of all the Invantive products for the period of 4 years.
This can only be used in combination with Freshdesk. If other connections are preferred a paid subscription is possible.
Download the driver from the website http://download.invantive.com.
Run the installer.
After that, you can use the ADO.NET provider from solutions such as Microsoft Power BI, Telerik Reports Server or even Microsoft Visual Studio.
For Power BI, there is a video on https://www.youtube.com/watch?v=bWG-E1DVMqc and detailed instructions on superuser.com/questions/1148956/installation-steps-of-exact-online-driver-for-microsoft-power-bi.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
This is the first version. Release notes not yet available.
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