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Atlassian JIRA

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Identify and prioritize common problems with ease by integrating JIRA with Freshservice.
Published by Freshworks(about 7 years ago)
Free
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2.6k
Supported for
freshservice iconFreshservice
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Installing JIRA app for Freshservice will allow you to combine the strength of a robust ITSM solution with a task management tool. - Freshservice’s integration with JIRA lets you stay on top of common bugs, helping your IT team directly identify issues that crop up regularly and prioritize them. - JIRA lets you easily map status updates and bug-related data to their respective tasks and tickets. - Users can track the status of their tickets from right within the support portal, and share workarounds and temporary fixes with each other within the community until their tickets are resolved.
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Please click on the link below so you can be redirected to the solution article with detailed information on the installation process. https://support.freshservice.com/support/solutions/articles/191806-freshservice-integration-with-jira
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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