Jira Connector App
Bring Dev teams and IT closer by automating workflows between Freshservice and Jira.
In-App Purchase 
Some apps may need a purchase via in-app subscription. Check the app description for details.
Verified by Freshworks App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Unlock seamless workflows between Jira and Freshservice with our bidirectional integration. Effortlessly integrate Jira Issues into Freshservice Tickets and Changes, ensuring streamlined communication and tracking across platforms.
With this integration, you'll be able to:
1. Automate creation of changes
2. Associate Jira Issues to changes
3. Synchronize information between Tickets and Jira Issues - both ways!
Get started right away to bring visibility and auditability into Dev workflows!
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
App Info
Published by Freshworks
about 5 months ago
Version: 2.0 Version History
Supported for
Categories
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Version History
Version 2.0
Released on Jun 27, 2024
Version 2.0:
- Fixed minor issue with settings update post installation.