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Knowledge Sync: Confluence to Freshdesk

Synchronize Confluence Pages to your Freshdesk Knowledge Base
Published by Kolibri Digital Ltd(about 7 years ago)
Supported for
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
This add-on enables you to synchronize Confluence pages with your Freshdesk Help Center to make your product documentation accessible to your support staff without adding new users to your Confluence instance. * Easily Sync Pages to your Help Center No more copying your docs manually to your Freshdesk Help Center, or granting your support team access to another system to search for answers. Sync Confluence pages with only a few clicks. * Searchable in Freshdesk Synced pages are immediately accessible to your support staff as if it was a normal Freshdesk Help Center page, ready to support your agents finding answers. * Automatically Updated Knowledge Sync keeps your Freshdesk articles in sync with Confluence pages, so whenever you update a Confluence page it will update the associated Freshdesk article.

App Details

Categories
Knowledge & Content Management

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The add-on comes with a detailed onboarding tutorial that will walk you through the necessary steps to sync content properly

App Details

Categories
Knowledge & Content Management

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Knowledge & Content Management

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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