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Konnectify

Boost productivity with Konnectify's streamlined integrations. Automate tasks, no coding needed.
Published by konnectify(about over 1 year ago)
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OverviewInstallation InstructionsPrivacy & Security
Are you finding it challenging to juggle various platforms for your business services? Discover the dynamic duo of Freshservice and Konnectify - the game-changing integration that supercharges your workflow and propels your business service experience to new heights! Maximize the Potential of Integration: Seamlessly link Freshservice with industry-leading applications such as Jira, Trello, Notion, ChatGPT, Asana, Salesforce, Dynamics 365, Slack, MSTeams. Say goodbye to tedious tasks and manual labor. With Konnectify, workflows are automated, real-time data is synchronized, and managing service-related activities becomes a breeze. Why Opt for Freshservice and Konnectify Integration? Elevate Productivity: Streamline tasks and free up your team’s precious time with automation. Bolster Collaboration: Effectively connect Freshservice with CRM and communication apps to foster collaboration across your organization. Adaptability for Your Business: Effortlessly tailor actions and triggers to cater to your specific business needs. Supported Triggers Include: Creation or update of tickets, requesters, assets, problems in Freshservice Supported Actions Encompass: Create, update or delete tickets, assets, requesters, problems in Freshservice Upsert requesters in Freshservice Create a new child ticket in Freshservice Eager to Transform Your Business Service Experience? Automated Ticket Generation: With Freshservice integration, service tickets can be auto-generated from other platforms such as emails, Konnectify’s web forms, or customer service platforms like Freshdesk, Zendesk, Salesforce. For example, a customer complaint via a website form instantly becomes a service ticket in Freshservice. Synchronized Customer Data: By integrating Freshservice with your CRM or customer data platform, the latest customer information is consistently synchronized across all systems. Project Management Made Easy: By integrating Freshservice with project management tools like Jira or Trello, tasks and issues flow seamlessly between systems. Streamlined IT Operations: Connect Freshservice with IT operations tools like Slack or Microsoft Teams for automated high-priority service ticket notifications. Data-Driven Decision Making: By integrating Freshservice with business intelligence tools like Tableau or Power BI, you can extract service ticket data for analysis. Knowledge Base Sync: Ensuring your support team is always up-to-date is easy with Freshservice integration with your company’s knowledge base or documentation platform. Visit our Marketplace page to learn more and kickstart your journey today! Our devoted support team is on standby to guide you through each step. Don’t miss out on this groundbreaking integration! Take your service experience to the next level and soar to new business heights with the power of Freshservice and Konnectify integration. Tap into the limitless potential of seamless collaboration and automation - join us today!

App Details

Categories
Data management & AnalyticsProductivity, Utility & WorkflowsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

1. Open your web browser and navigate to “https://app.konnectify.co/register”. 2. Click on “Get Started” to initiate the sign-up process. You can either fill in your details manually or use your Google/Microsoft account for a quicker setup. If you’re an existing user, click on “Log in here” and enter your credentials. 3. To configure your Freshservice Account with Konnectify, follow these steps:Click on “+ New”, then select “New Account.” Choose an app and fill in the required details. Validate your information and save the account. 4. To create a new workflow, click on “New Konnector”:Give your Konnector a name. From the dropdown menus, select your app and account. Choose your trigger from the provided list. For example, you could select “When a service request is created”. Next, select your desired action. This could involve selecting an App or a Konnector’s workflow from Konnectify. For instance, if the service request contains “employee onboarding”, you might want to trigger an action to the HRMS tool to create a new user. Save the settings for your Konnector. With these instructions, you can successfully set up and customize your Freshservice Account within Konnectify.

App Details

Categories
Data management & AnalyticsProductivity, Utility & WorkflowsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
Yes
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
Yes
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
Name, email Id and company name
What is the purpose of collecting/processing the data?
To be stored as a customer for the product
Does your app store any End-User data?
Yes
What End-User data does your app store?
Name, email and company name
Countries where data is stored
Finland, Belgium, Netherlands
What is the purpose of storing the data?
To be stored as a customer
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
Yes
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AES 256 is used
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
HTTPS and TLS are used
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
Of the 10 vulnerabilities in the OWASP guidelines, we've avoided whichever vulnerabilities are applicable for the product
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
Yes
What is the data retention period?
3 months - 1 year

App Details

Categories
Data management & AnalyticsProductivity, Utility & WorkflowsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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