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Overview
Add and update Lansweeper assets into Freshservice assets
Description
Add new Lansweeper assets into Freshservice assets and update properties of existing Lansweeper assets into Freshservice assets.
A scheduler is created at the installation of the app which keeps the sync and updates the assets every 8 hours once.
Instructions
- Navigate to the Freshservice Admin dashboard.
- Go to `Admin` > `Support Operations` > `Apps`.
- Search for `Lansweeper Sync` and click Install.
- In Next window, enter you `API Key`, `Domain name`, `Lansweeper API key` and `Lansweeper Site ID`
- Click `Install` and your app is installed
Following details are required for installation:
1) Freshservice API key and domain Name
2) Lansweeper API Token
3) Lansweeper Site ID for which sync should be done
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (January 2025)
- Added timeouts to cater for API rate limits
- Dynamic sync interval based on the number of assets instead of fixed 8 hours updation
- Robust conditions to prevent application crashes
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