Maven helps customers deploy the power of AI to improve the support experience. It helps answer questions instantly, suggest follow ups, and take action. Maven helps: * Save Costs: By automating support workflows with AI agents, customers can reduce support costs by up to 75%. * Improve Customer Experience: The AI-driven approach provides personalized and instant support, offering a delightful experience for your customers. * Empower Your Agents: The Agent Co-Pilot system assists human agents in crafting perfect responses, freeing them up to focus on complex, higher-level tasks. * Proactive and Predictive Support: leverage AI to anticipate customer needs and provide proactive guidance, preventing problems before they arise. * Drive Revenue: Maven can transform support operations from a cost center into a strong revenue driver through effective cross-selling and upselling.

To set up Maven follow the instructions below: 1. Set up an account on www.mavenagi.com. 2. Visit Integrate > Freshdesk Settings in the Maven dashboard setup and copy the Agent API Key. 3. In Freshdesk, install the Maven AGI Co-Pilot application and paste the Agent API Key in the settings page The Maven Agent co-pilot will be available in the Freshdesk ticket sidebar.