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Maven helps customers deploy the power of AI to improve the support experience. It helps answer questions instantly, suggest follow ups, and take action. Maven helps:
* Save Costs: By automating support workflows with AI agents, customers can reduce support costs by up to 75%.
* Improve Customer Experience: The AI-driven approach provides personalized and instant support, offering a delightful experience for your customers.
* Empower Your Agents: The Agent Co-Pilot system assists human agents in crafting perfect responses, freeing them up to focus on complex, higher-level tasks.
* Proactive and Predictive Support: leverage AI to anticipate customer needs and provide proactive guidance, preventing problems before they arise.
* Drive Revenue: Maven can transform support operations from a cost center into a strong revenue driver through effective cross-selling and upselling.
To set up Maven follow the instructions below:
1. Set up an account on www.mavenagi.com.
2. Visit Agent Designer and setup the Freshdesk app.
3. In Freshdesk, install the Maven AGI Co-Pilot application and paste the Agent configuration in the settings page
The Maven Agent co-pilot will be available in the Freshdesk ticket sidebar.
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.