ModulesGarden Freshservice For WHMCS is a module centered on ensuring an intelligent service
management by introducing the top-rated Freshservice toolkit directly into your WHMCS. It will
help your clients avoid the bother of switching between both platforms in order to keep their tickets
under advanced control.
This module will enable your customers to open tickets in any of the available Freshservice
departments, manage the existing ones as well as preview the history of recent tickets straight from
within your functionally enhanced client area. At the same time, your teams will get to enjoy the
practical ability to monitor and handle all WHMCS tickets in the admin area of Freshservice. In
addition to that, you can easily set up relations between custom client fields in WHMCS and
Freshservice so as to export all account details in a fully automated manner.
There are several tricks to smarten up your service delivery, and you have one right in front of you.
Add a fresh twist to your IT helpdesk with our powerful in its simplicity Freshservice For WHMCS,
and make a big hit with your clients!
Client Area Features:
* View Freshservice Departments
* Manage Existing Tickets
* Open New Ticket
* Fill Out Freshservice Ticket Fields
* Assign Owned Service To Ticket
* Attach Files To Ticket
* List Recent Tickets
Admin Area Features:
* Manually Export To Freshservice:
* WHMCS Clients
* WHMCS Tickets
* Define Module Behavior:
* Show Solved Tickets
* Update Client Credentials
* Define Replies Order
* Define Available Support Departments
* Define Client Service Field
* Define Client ID Field
* Define Ticket Status Colors
* Configure And Test Server Connection
* Toggle SSL Verification
* Define Client Fields Relations
* View Logs
Integration:
* Automatically Export To Freshservice:
* New Tickets
* Clients On Tickets Creation
* Synchronize Ticket Responses Between WHMCS And Freshservice
* Transfer Ticket Fields Settings
* Transfer Client Custom Fields Details
* Transfer Custom Ticket Statuses
General Info:
* Custom Templates Support
* Multi-Language Support
* Supports PHP 7.2 Up To PHP 7.4
* Supports WHMCS Themes "Six" And "Twenty-One"
* Supports WHMCS V8.0 And Later
* Easy Module Upgrade To Open Source Version
For more information, visit the official page of ModulesGarden Freshservice For WHMCS:
https://www.modulesgarden.com/products/whmcs/freshservice
Detailed instructions on how to install and configure the module can be found in this step-by-step
Wiki manual:
https://www.docs.modulesgarden.com/Freshservice_For_WHMCS
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
This is the first version. Release notes not yet available.
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