Do you find it inconvenient to switch between Freshchat and Monday to perform various actions? The Freshchat-Monday integration solves this problem by allowing users to seamlessly perform a variety of actions directly from the Freshchat inbox. Key Features of this app include: - Creating a new Monday item from Freshdesk & Freshchat - Searching for an item in Monday using its Item ID or summary from Freshdesk & Freshchat - Linking an existing Monday item to any Freshdesk & Freshchat conversation - Viewing a list of Monday items linked to a specific conversation - Accessing complete item details in Monday with a single click - Automatically syncing private notes, custom field updates, and default field updates from Freshchat to Monday.com Advantages of using this app are: - Increased efficiency and productivity as users can perform Monday actions without leaving the Freshchat inbox - Seamless communication and collaboration between Freshchat and Monday users - Reduction in time spent on manual data entry and switching between applications Don't waste time switching between Freshdesk & Freshchat and Monday. Install the Freshdesk & Freshchat-Monday integration now and streamline your workflow for increased efficiency and collaboration.