Nimble CRM
Verified by FreshworksThe Nimble-Freshchat integration lets you access Nimble customer data inside your Freshchat inbox.
Published by Artis(about over 5 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
If you ever wanted to view customer details from Nimble or create a new contact in Nimble from Freshchat, you now can with the help of the Nimble-Freshchat integration app.
Primary features of this app are:
1.Retrieve contact details of Nimble customers and see it in an interactive widget in the Freshchat inbox.
2.View latest ‘Notes’ from Nimble associated with the contact to gain more context while chatting with customer.
3.Add additional Notes and store them automatically in Nimble.
4.Create a new Nimble entry without switching between apps.
To install Nimble app
1) Log in to your Freshchat portal and head over to the Freshchat product gallery using link https://web.freshchat.com/a/<your_account_number>/apps
2) Select ‘All’ in Browse by category and search ‘Nimble CRM’ app.
3) Once you choose ‘Nimble CRM’, you will be redirected to the install page for the app. Click Install.
4) Login to your Nimble portal.
5) Select User Settings from the top right drop down menu.
6) Choose “Settings”.
7) Choose ‘API tokens’, copy ‘API Token’ and paste in Freshchat installation page.
8) Click ‘Authenticate’.
9) Once authenticated, click ‘Install’.
10) Now, you can view your ‘Nimble’ widget in Freshchat inbox
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version History
This is the first version. Release notes not yet available.