Stay on top of your tasks by integrating your Office 365 calendar with the one in your service desk. Integrating Office 365 with Freshservice will give you the following advantages: - Details of tasks, changes, meetings and so on are synced and available to view within either Office 365 or Freshservice. - You can also set reminders for service desk activities and receive push notifications on the Office 365 mobile app. - Meetings can be scheduled or joined from right within a ticket, based on the available times of attendees as per their Office 365 calendars.

Please click on the link below so you can be redirected to the solution article with detailed information on the installation process. https://support.freshservice.com/support/solutions/articles/223146-freshservice-integration-with-microsoft-office-365-calendar