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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The Okta application lets you automate repeatable actions within Freshservice and also helps you track accurate usage information for SaaS Management.
Learn More: https://support.freshservice.com/en/support/solutions/folders/50000000549
Orchestration
Orchestration apps give you the ability to automate several repeatable actions that span across a diverse set of systems by performing specific actions with Freshservice Workflows. With the Okta app you can perform actions for:
User Management
Group Management
Role Management
Application Management
https://support.freshservice.com/en/support/solutions/articles/50000003334
Saas Management
Freshservice’s direct integrations for SaaS management enable accurate and reliable user and usage data discovery. Integrate with Okta to:
Discover and track the usage of apps that employees authenticate using Okta.
Manage users and their data for these apps
Track their 60-day login history in Freshservice with a 24-hour sync ensuring updated information.
This integration requires the SaaS Management Add-on. More details can be found here: https://support.freshservice.com/en/support/solutions/articles/50000003270
View detailed instructions to set up the integration here:
https://support.freshservice.com/en/support/solutions/folders/50000000549
In your Okta Admin User Profile, navigate to Security > API > Tokens Tab
Click on Create token and copy it to integrate with Freshservice
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
22.0 (May 2024)
1. Delete Confirmation Prompt: When you attempt to delete a configuration, a prompt will appear, ensuring you are aware that the associated software will also be removed along with the account.
2. Seamless Uninstallation: When uninstalling the app, any configurations currently in progress will be automatically removed, preventing clutter and ensuring a clean uninstallation process.
3. Configuration Saving: We've eliminated the need for a separate save button. Configurations will now be saved upon addition or deletion, saving you time and reducing unnecessary clicks.
4. Redirection control: Post-adding or deleting a configuration, you will now be redirected to the configuration list view page instead of the app list view page
In addition to the recent updates, we've implemented a Shimmer Loader feature for configurations. This provides users with a smooth and engaging experience while configurations are being fetched or loaded, enhancing the overall usability of the app.
We are migrating all SaaS marketplace apps from v2.2 to v2.3 of the platform while incorporating changes to accommodate the new datacenter in the Dubai region.
21.0 (October 2023)
Bug Fixes
20.0 (October 2023)
Bug fixes
19.0 (February 2023)
No release notes found
18.0 (December 2022)
No release notes found
17.0 (June 2022)
No release notes found
16.0 (May 2022)
No release notes found
15.0 (January 2022)
No release notes found
14.0 (December 2021)
No release notes found
13.0 (November 2021)
No release notes found
12.0 (October 2021)
No release notes found
11.0 (September 2021)
No release notes found
10.0 (September 2021)
No release notes found
9.0 (September 2021)
No release notes found
8.0 (September 2021)
No release notes found
7.0 (September 2021)
No release notes found
6.0 (September 2021)
No release notes found
5.0 (September 2021)
No release notes found
4.0 (September 2021)
No release notes found
3.0 (September 2021)
No release notes found
2.0 (September 2021)
No release notes found
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