The OpenCart Connector for Freshdesk will allow you to connect your OpenCart store and display customer information on the Freshdesk side. This will help to better search and verify information, as well as provide more effective support. The application by default uses the ticket requester email for searching and looks for information on the OpenCart store. Found information is divided into detailed data about the customer and all orders associated with this customer. In addition, the application can connect several OpenCart stores at the same time and display information for each store. Main features of the application: 1) Providing information about the customer and orders directly in the ticket page 2) Ability to connect multiple stores at the same time and search across all stores 3) Additional search by email or order number. Used if the customer is not found by ticket requester email or if you want to find data by other email/order 4) Filtering orders. Helps to find the right order if there are too many of them. Provided information: 1) Customer block: - Name - Registration date - Total Sales - Rewards - Group - Country - Addresses 2) Block of orders: - Order number - Status - Date of creation - Totals (subtotal, tax, shipping, discount, grand total) - Product block - Billing and shipping addresses - Payment and shipping methods 3) Product block: - Name - Price - Quantity - Sku - Product options - Total