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OpsGenie
Not governed by Freshworks Freddy AIAs a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
OpsGenie is an alerting and incident management service providing the tools you need to design meaningful, actionable alerts, manage on-call schedules & escalations, and ensure the right people are notified at the right time, using email, sms, voice and mobile push notifications.
Published by Opsgenie(about over 8 years ago)
Supported for
OpsGenie is an alerting and incident management service providing the tools you need to design meaningful, actionable alerts, manage on-call schedules & escalations, and ensure the right people are notified at the right time, using email, sms, voice and mobile push notifications.
App Details
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Developer Resources
Marketplace Resources
- Go to OpsGenie Freshdesk Integration page (https://app.opsgenie.com/integration#/add/Freshdesk),
- Copy the URL by clicking on the copy button or selecting
- Click on "Save Integration".
- In Freshdesk, From Admin -> Dispatch'r Rule screen, click "add rule".
- In actions section, choose "Trigger Webhook" from dropdown.
- Paste the integration URL to "Callback URL" field.
- Set "POST" as request type, Encoding "JSON" and content "Simple".
- Enable all fields in the content field.
- Click "Save".
App Details
Categories
Developer Resources
Marketplace Resources
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
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Developer Resources
Marketplace Resources
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