Installing the Microsoft Outlook Contacts app will help you to easily synchronize contacts between your Outlook and Freshdesk account.
Free
900+ installs
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewReviewsHow to install?Privacy & SecurityNew
Sync contacts between Outlook and Freshdesk
In addition, you will also be able to:
1. Bi-directional contact sync will make sure your Freshdesk and Outlook contacts are always updated. For example, when you update an existing contact in Freshdesk, the changes are automatically updated in the Outlook “Freshdesk contacts” and vice versa.
2. Multi-Account sync will enable you to enable the Freshdesk-Outlook contact sync for multiple accounts. You can use multiple Outlook accounts either during setup, or any time later.Even after the initial sync, you can add more Outlook accounts to import and export contacts.
3. Contacts Field Mapping will help you add more context to all your incoming contacts. By default, fields like Name, Email ID, Work Phone Number, Mobile Phone Number are synced from Outlook. You can configure the app to sync up to 6 additional custom fields of your choice.
No reviews available for this app.
1. Enabling the Microsoft Outlook Contacts app for your Freshdesk is a fairly simple process. Head over to the Admin tab in your Freshdesk dashboard.
2. Under the Helpdesk Productivity tab, click on the “Apps” icon and goto the “Get more Apps” button on the right-hand side.
3. When you find Microsoft Outlook Contacts, simply click on the icon and hit install.
4. The app will be enabled for your helpdesk now.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
This is the first version. Release notes not yet available.
Build your own apps
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.