Playstore - Freshdesk for mint
Verified by FreshworksThis app creates a Freshdesk ticket for every review of your app in the Google Playstore
Published by Spritle Software(about over 1 year ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Integrating Playstore to Freshdesk will enable you to fetch all reviews of a particular app and create Freshdesk ticket out of it. You can reply to the review directly
from Freshdesk which gets added as a reply to the review in Playstore.
This integration helps you keep track of the comments left on your App in the Playstore and also makes replying to them a breeze!
Working of App :
1. The user configures the app by entering Freshdesk API key, Subdomain, Google credentials etc.
2. The user adds the Playstore app for fetching the reviews.
3. The user sets the time interval for fetching the reviews and enables the app.
4. For every user-defined time interval reviews are fetched and tickets are created.
5. The user can reply to the review by adding a reply in Freshdesk.
100+ installs
Sign in to review app
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App Installation :
Follow these steps to install Playstore - Freshdesk:
1. Go to Admin → Apps → Get More Apps → Playstore - Freshdesk.
2. Click on Buy Now.
3. Once the installation is complete, goto any ticket page.
4. For app configuration Please follow the instruction from this article - https://spritlesoftware.freshdesk.com/solution/articles/26000014932-playstore-app-installation-instruction-
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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https://
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Version History
This is the first version. Release notes not yet available.