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Plentymarkets

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Agents can easily track Plentymarkets order information without leaving their Freshdesk interface
Published by IdentifYou(about over 1 year ago)
Paid
Version History
Version 1.0
Supported for
freshdesk iconFreshdesk
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Plentymarkets for Freshdesk app provides you a set of orchestrated integrations to solve your automation needs. With the help of this integration, customer support agents can easily track their order information without leaving their Freshdesk interface. The solution allows you to automatically synchronize Plentymarkets Orders records with Freshdesk and capture business-critical data The agents don't have to switch tabs back and forth when your customers ask for order details or order tracking - you can do that right from Freshdesk. If you get even a few dozen tickets a day, this is a big time-saver!
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1.Enter the Plentymarkets Store URL. For example, identifyyou.Plentymarkets.com • Do's - Enter the domain name in this format identifyyou.Plentymarkets.com • Don'ts - Do not enter domain name in this format https://identifyyou.Plentymarkets.com/ 2.Enter the Plentymarkets Username. 3.Enter the Plentymarkets Password. 4.Click the "Validate Account" button 5.Order attributes configuration: Configure order attributes information to be visible for the users • Navigate to ‘Order Attributes Configuration’ tab • Select the check box next to the required order properties. o You will view the selected property and its value in the ‘More order detail’ section of the app o Note : Maximum 4 properties can be selected from Order Properties • Select the check box next to Item Properties o You will view the selected property and its value for each order item in the app o Note : Maximum 4 properties can be selected from Item Properties • Click ‘Install’ button
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
* Charges may apply from the app developer.
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