PowerBI Connector App
Verified by FreshworksSync data from PowerBI to Freshdesk
Published by Freshworks(about 10 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
The Power BI Connector app integrates with Freshdesk, providing admins with the capability to export reporting data to a streaming dataset in Power BI.
The app also provides flexibility to control which analytics export needs to be extracted.
For more details, refer to the article - https://support.freshdesk.com/support/solutions/articles/50000010083
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1. Install the App:
- Go to Admin -> Apps in Freshdesk and search for ‘PowerBI Connector App’.
- Click on Install and connect your Freshdesk account.
2. Connect Freshdesk:
Note: You need to have Account admin access on Freshdesk to install the app
- Enter your Freshdesk domain (format: `yourcompany.freshdesk.com`).
- Enter an admin Freshdesk API key:
- Find it under Profile Settings > View API key.
- Complete captcha verification to retrieve the key.
- Select the agents who will have access to the PowerBI configuration
- Click 'Install' to complete the setup.
For detailed instructions on how to configure data sync, refer to this article - https://support.freshdesk.com/support/solutions/articles/50000010083
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