Freshworks Marketplace

Get the orders information from Prestashop related to the customer.

Paid

Verified by Freshworks

By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.

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Free 21 days trial, then

Overview

Reviews

How to install?

Privacy & Security

New

This app allows you to get the orders information from Prestashop related to the customer who sends the ticket to Freshdesk. This way, you will not need to access to Prestashop to get these details, and thus speed up the query. In case a client does not exist, or does not have orders, the app will notify us of such cases. To use this app, you will only need to type your Prestashop URL and API Key in Freshdesk Apps section.

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Detailed installation information can be found at the following URL: https://optimasolutions.freshservice.com/support/solutions/articles/10000079985

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?