Instant Previews for All Your Files Say goodbye to the hassle of downloading files before viewing. With our Preview app for Freshdesk, your agents can seamlessly access and view documents directly within the ticket interface, saving valuable time and effort. ✨ Effortless Integration Our app integrates smoothly into Freshdesk, providing a user-friendly experience without the need for complex configurations or setups. It's quick, easy, and hassle-free. ✨ Streamlined Support Workflow By eliminating the need to download files locally, your support agents can focus on addressing customer queries promptly and efficiently. This enhances the overall support workflow, allowing your team to work smarter, not harder. ✨ Customer-Centric Assistance Deliver top-notch service by having all necessary information at your fingertips. View attachments in real-time, enabling more personalized and informed interactions with customers. Whether it’s mp4, mp3, jpg, png, or pdf, you’ll have immediate access to what you need. ✨ Secure and Efficient Our Preview app maintains the security of your documents while enhancing your support capabilities. No more concerns about storing files locally on an agent's system. Everything stays secure and accessible within Freshdesk. ✨ Supported formats are PNG, JPG, JPEG, GIF, SVG, MP4, MOV, MP3, PDF, DOC, DOCX, CSV, XLSX, XLS, and ODS. Upgrade your support experience with our Preview app for Freshdesk. Try it today and see the difference!

How to Install : - Login to the Freshdesk Account with Admin Credentials - Navigate to admin section - Under the Search box “ Preview Attachments ” - Click the Install button - Enter Subdomain & API key - Click the Save button Again Click the install button. The application will be successfully installed, and available in ticket page sidebar.