Preview Web Messenger
Verified by FreshworksPreview Web Messenger in one-click from Team Inbox
Published by Freshworks(about 4 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Integrating Freshchat's Web Messenger in your web application could take a while.
Meanwhile, you might want to see the changes you make to your account on the Web Messenger right away.
The Preview Web Messenger app allows you to view the Web Messenger in just one click from the Team Inbox page.
The app provides you 2 options to preview the Web Messenger:
➤ Preview - The Web Messenger is shown inside a modal within the application
➤ Edit in CodePen - The Web Messenger is shown in CodePen.io in a new tab
The app makes it easy to preview the changes on the Web Messenger as you go on configuring your account.
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➤ To install Preview Web Messenger
On your Freshchat dashboard, on the left-side menu, navigate to Apps.
Search for Preview Web Messenger and install the app.
➤ Configure Settings
Enter the Web Messenger Host and Token and click Verify.
The Host and Token are available in Settings -> Web Messenger -> Getting Started.
Click Save
➤ Usage
In any conversation, on the user info panel, you will see the Preview Web Messenger section.
Click Preview to load Web Messenger in a modal within the application.
Click Edit in CodePen to view the Web Messenger on a new tab in CodePen.io.
In either case, you can choose to clear the user and reload the Web Messenger by clicking on Clear User.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Enter your Freshsales Suite URL to proceed
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Version History4.0 (October 2023)
No release notes found
3.0 (October 2023)
No release notes found
2.0 (October 2023)
No release notes found