Take your customer service to the next level by enabling agents to print PDF tickets with personalized templates. Our user-friendly interface and advanced customization options empower your team to craft professional, branded PDFs without the need for design expertise. Key Features: 1. Template Editor: Seamlessly integrate all ticket fields (including custom ones) and create separate templates for different types of messages. 2. Print Options: Enable printing of customer-friendly PDFs (without private messages) and agent-ready PDFs (with all messages included). 3. Default Styling: Mirror the Freshdesk ticket styling with our default template, ensuring a consistent look and feel. 4. Preview Mode: Set sample values and preview how the final PDF will appear, ensuring a perfect fit before printing. Empower Your Company: By personalizing PDF documents to match your company's style and ethos, you'll reinforce brand identity and leave a lasting impression on your customers. With our tool, every interaction becomes an opportunity to showcase your professionalism and attention to detail.

1) Copy your Freshdesk domain and place it in the "Freshdesk Domain Name" field in App settings 2) Copy your Agent API Key (click on Profile picture > Profile Settings >View API Key) and place it in the "Agent API Key" field in App settings 3) Click on "Validate" button to validate credentials. 4) Load default template or create own template via template editor. Refer to the manual (https://github.com/MorfDev/freshdesk-print-ticket/blob/main/README.md) will help you to create/update template