By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The QR Codes for Tickets app enables agents to generate a QR code for any Freshdesk ticket. Scanning the QR code redirects to the ticket's URL, allowing agents to share tickets instantly or access them effortlessly using mobile browsers.
A really useful tool for matching physical items to Freshdesk tickets, however one feature that would make it absolutely perfect is the ability to "one click" print the QR code from the ticket page. I will happily give 5 stars if that gets implemented.
Use Cases:
Quick Ticket Sharing: Agents can generate a QR code and share it with teammates to instantly provide access to specific ticket details.
Easy Mobile Navigation: Scan QR codes with a mobile device to quickly switch between tickets.
On-the-Go Access: Field agents or team members without direct access to Freshdesk can scan printed QR codes to view ticket updates.
Installation Instructions:
Click Install. You will receive a success message that reads App Installed.
Once installed, open a ticket and click the "Generate QR Code" widget in the app sidebar to view the QR code.
Use the QR code to share or scan for quick access to the ticket.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (September 2021)
No release notes found
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