Qualys Connector App
Verified by FreshworksAutomate incident management based on Qualys detections with Freshservice integration.
Published by Freshworks(about 3 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Freshservice integration with Qualys Connector streamlines IT workflows by automatically creating and updating incidents based on vulnerabilities detected by Qualys, simplifying remediation tracking for IT teams.
Key Features of this app include:
- Seamless integration between Freshservice and Qualys for efficient incident management
- Automated creation of incidents in Freshservice based on Qualys scan results
- Real-time updates to incidents as vulnerabilities are identified or resolved
Advantages of using this app are:
- Improved efficiency by eliminating manual incident creation and updates
- Enhanced visibility into IT security posture with automatic incident generation from Qualys scans
- Streamlined remediation tracking process for faster issue resolution
Don't let vulnerabilities go unnoticed. Install the Freshservice integration with Qualys Connector now to automate your incident management process and stay on top of IT security risks.
App Details
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Developer Resources
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App Details
Categories
Developer Resources
Marketplace Resources
Here is a quick step-by-step flow on how to successfully integrate and use the Qualys Connector app.
1. Start installation:
- Click Install to open the app configuration page.
2. Validate Freshservice credentials:
- The first tab on the Configuration page is for validating Freshservice credentials.
- The Domain URL and API key fields are auto-populated. Ensure that your Freshservice API Key is enabled before initiating the installation.
3. Configure Qualys settings:
- After the Freshservice connection is validated, the next step is to configure Qualys Connector settings.
- Enter your Username, Password, API Server URL, and Server URL details to connect your Qualys account.
4. Activate Alerts:
- After Qualys connection is successful, the next step is to activate alerts.
- Enable Alerts and add recipient email IDs to receive email notifications on any errors that are detected within the configured recipes.
5. Complete installation:
- After all the details are validated, click Install to complete the installation.
Detailed help article to view and customize recipes: https://support.freshservice.com/en/support/solutions/articles/50000010633-freshservice-integration-with-qualys
App Details
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Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
App Details
Categories
Developer Resources
Marketplace Resources
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Version History
This is the first version. Release notes not yet available.