The QuickBooks app lets you handle time-tracking & invoicing from the comfort of your helpdesk. Using this app, you can: * Access information about requesters from QuickBooks inside a Freshdesk ticket so you have additional context when responding to the queries. Note: Information will be fetched only if the requester's company name in Freshdesk matches the 'Display As' name of a customer in QuickBooks. In case the company name does not match, data will be fetched based on the ticket requester’s email address in Freshdesk matching a customer's email address in QuickBooks account. * Log time in QuickBooks right from within Freshdesk. You can also view and edit the recent five time-entries. * Log time in Freshdesk timesheet from within the QuickBooks app. * View recent QuickBooks invoices of the requester inside Freshdesk. New Updates to the App: * All the existing app functionalities to be made available in the service task tickets * Creating settings for the admin to configure the user roles which can create an invoice * Creating invoices in QuickBooks from within the app in Freshdesk. * Creating invoices by selecting Tax rate for the invoice created from Freshdesk. * For inventory product items in QuickBooks. Creating invoices based on the quantity entered. * Delete Invoices from the ticket sidebar based on the user roles configured in the settings page.