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RCK Techiees| Import Zendesk to Freshdesk

Effortlessly migrate all data from Zendesk to Freshdesk in one seamless process.
Published by RCK Techiees (about 3 days ago)
Supported for
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OverviewInstallation InstructionsPrivacy & Security
Effortlessly transfer all your data from Zendesk to Freshdesk with our app, saving you time and avoiding manual headaches. Key Features of this app include: - Seamless export and import of data between Zendesk and Freshdesk - Easy setup of users, agents, groups, and preservation of ticket histories - Streamlined migration process for organizations, groups, agents, users, and tickets Advantages of using this app are: - Save time and effort with automated migration - Ensure accurate and efficient transfer of essential data - Minimize risk of data loss during migration Make the transition to Freshdesk stress-free by installing our app now and enjoy a smooth and hassle-free migration process. Initially you can migrate up to 10 tickets in your Freshdesk account.

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

1. Register for an account. 2. Select your current platform and connect it to the RCK Migration Window. 3. Choose Freshdesk as your target platform and log in to connect it to the RCK Migration Window. 4. Select the data objects you want to migrate and map the record fields. 5. Start a free demo: During the test Freshdesk import, a small amount of data (10 tickets with all related data ) will be transferred. 6. Review the demo migration results. For further migration of data, please reach us hello@rckechiees.com

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
email address
What is the purpose of collecting/processing the data?
App functionality purpose
Does your app store any End-User data?
Yes
What End-User data does your app store?
email address
Countries where data is stored
United States
What is the purpose of storing the data?
Application functionality purpose
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AES Algorithm
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
AES Algorithm
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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