Integrating Freshchat with the Recharge app allows for easier subscription management. Agents can access customer subscription details, order history, and activate or cancel subscriptions with just one click in Freshchat increasing agent productivity. Here is what you can do with the integration, 1. View a list of all the subscriptions associated with a customer, including active, cancelled, and expired subscriptions 2. View customer subscription details such as subscription id & subscription created date 3. View product information related to a subscription, such as the product name, its SKU, the quantity and frequency of orders, the next scheduled order date, and the status of the previous order made through the subscription 4. Re-activate any of the past expired or canceled subscriptions 5. Cancel a subscription by selecting the reason for cancellation