Freshworks Marketplace

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Overview

Reviews

How to install?

Privacy & Security

New

With the Refiner integration for Freshchat, you can add the surveys that agents send to collect feedback from customers

No reviews available for this app.

Steps to Install: 1. Enter your Freshchat Domain and API key. You can get this by navigating to Admin -> API Settings 2. Enter your Refiner API key. You can obtain your personal API key in your Refiner dashboard under Integrations -> Rest API 3. Choose the surveys that your agents need to send from a list of configured surveys from Refiner

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?