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Returnly

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Integrate Returnly with Freshworks to help agents deliver a hassle-free return process for customers
Published by Freshworks(about almost 2 years ago)
Free
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6
Version History
Version 1.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Make returns effortless for your team and your customers with Freshworks returnly integration. Here is what you can do, 1. Stay on top of customer returns with ease: View a list of all the returns requested by the customers along with their statuses inside Freshchat 2. Save time and increase efficiency: Authorize or Cancel returns with just one click - without having to switch to the returnly merchant portal. 3. Access all the information you need: Get detailed return information such as return creation date, return item details, estimated refund, and exchange type at your fingertips. 4. Personalized customer service: View customer and shipping information, including carrier details, tracking numbers, and return labels, to provide a seamless and personalized return experience.
1. Search for the Returnly app in Marketplace for CRM and click install 2. Enter the Returnly API key, Freshchat domain id, and Freshchat API key and click Authenticate 3. Select the agents or support group who can Authorise and Cancel subscriptions 4. Click install
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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