This is the first version. Release notes not yet available.
RingCentral Office Premium
This premium app provides all features of the RingCentral widget, from inside Freshsales Suite!
Published by lyl(about almost 4 years ago)
Supported for
Loyally offers the new CTI between RingCentral and Freshsales Suite as a premium app, using the new Office widget from RingCentral for a richer, more efficient and more powerful integration. This premium version provides all the features that the RingCentral Office widget offers, from inside Freshsales Suite!
This means you will be able to use all the known features you want, like:
- Automated call log creation
- Contact search for all call types
- Click to dial
- On-screen caller info
- Call Transfers
- Voicemail recordings/missed calls
- Queue insight
- Conference calls
- Recording calls, and more!
Please note that this is a paid app. Contact us for pricing questions.
App Details
Categories
Developer Resources
Marketplace Resources
Please contact us on our support address to install the RingCentral Office Premium Call Control application or to schedule a personal demo.
To install the app, fill in the two following two fields in the app's settings:
- User API Key: Fill in the agent's API key to provide secure communication between Freshsales Suite and the RingCentral Office widget.
- Ring Central App Url: Fill in the default RingCentral app url, as mentioned below the field.
After the setup fields are filled in and saved, open the app. The app is located on the lower left side of the screen on the navigationbar. If you do not see the app, refresh your browser window.
- Go to the app's settings page, this is the cogweel on the right-side of the app's navigationbar. Then enable 'Auto log calls', so that call logs will automatically be created for each call.
App Details
Categories
Developer Resources
Marketplace Resources
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
Categories
Developer Resources
Marketplace Resources
Log in to install this app
Enter your Freshsales Suite URL to proceed
https://
Proceed
Version History