SecPod SanerNow
Verified by FreshworksSync devices, view scan information, scan devices, apply or rollback patches from Freshservice.
Published by secpodsaner(about 1 year ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
SanerNow patch management tool provides a smart, lightweight, multifunctional, powerful agent to manage and remediate vulnerabilities in real-time
With the SanerNow integration for Freshservice, you can:
• Sync device information from SanerNow to Freshservice
• View device health, last scan information and recent patch history from the asset/ticket sidebar
• Scan a device, apply granular patches, or rollback an applied patch, reboot the device or uninstall the agent from within Freshservice
Read more about SecPod SanerNow here: https://www.secpod.com/sanernow-for-advanced-vulnerability-management/
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Note:
• You will need a SanerNow account
• You will need a SAML Key, which will be provided by SanerNow over support.
For installation, follow the instructions on the screen.
• Specify your Freshservice subdomain and API key. You can get your API key from Profile Settings at the top-right corner. Note: Please use an agent that has access to create/update assets.
• Select how often you would like to synchronize assets: synchronization can be set to Daily or Weekly, running at 0:00 hours UTC.
Devices from SanerNow will be created as assets on Freshservice.
• Assets will be created under the asset type “Computer”.
• Asset’s product will be set to “SanerNow Device”.
• The following properties will be set based on the data from SanerNow:
⁃ OS Version
⁃ Hostname
⁃ IP Address
⁃ Mac Address
• Marking any other field as mandatory is not suitable.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Enter your Freshservice URL to proceed
https://
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Version History4.0 (December 2023)
Minor release:
- App icon updated.
- Middleware URL updated.
- Update the crayons library from unpkg to jsdelivr CDN
3.0 (August 2023)
Bug fixes and support/policy/terms URLs changed
2.0 (June 2023)
Bug fixes on the Ticket Detail page.