Freshworks Marketplace

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Segment

Access the events tracked from your web or mobile apps using Segment libraries in the CRM.
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400+ installs
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By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
Access the events tracked from your web or mobile apps using Segment libraries in the CRM. This integration with Segment lets you: - Create or update contacts. - Capture the pageviews. - Track events that you’ve asked for.
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1. Login to the CRM as an Administrator. 2. Go to Admin Settings > Marketplace Apps. 3. Search for Segment and click Install. 4. Click on ""Connect to Segment"" 5. A new tab will open and ask you to enter Segment login credentials. 6. Choose the appropriate Workspace and Source that you would like to integrate with the CRM. 7. All activities related to your contact are updated in the activity timeline on the corresponding contact’s detail page.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Info

Published by Freshworks
about almost 8 years ago
Supported for

Categories

CRM & Sales
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Please visit the vendor’s website for privacy policy and terms of use.

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Version History
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This is the first version. Release notes not yet available.
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