With the SendSafely app, your agents can send and receive very large files up to 10GB when working with Freshdesk tickets. Files are also protected with end-to-end encryption for maximum security. Attachments are uploaded directly to SendSafely, bypassing any file size restrictions associated with your Freshdesk plan. A secure link is automatically inserted into the ticket for users to access the files. It's easy to test out this integration within your Freshdesk environment. After the install and during the configuration, simply sign up for a free two-week SendSafely Pro trial account. Please note that a SendSafely enterprise subscription will be required after the trial period ends if you wish to keep using the integration. You can also allow customers to send large files from the Freshdesk Support Portal using the SendSafely Upload Widget with Freshdesk Integration. If you prefer to request a live technical Q&A session with a member of our Customer Success team, you can do so here: https://sendsafely.com/go/schedule.