Empower your helpdesk staff to book appointments quickly and efficiently, with the Setmore plugin for Freshdesk. When communicating with a customer, your team can access the calendar of the most relevant specialist. It all happens within the dashboard. After viewing their real-time availability, helpdesk agents are able to confirm a booking in minutes. That goes for in-person and virtual appointments. Enhance customer experience with a proactive and personalized scheduling process. Email confirmations and reminders are automated, ensuring both service providers and customers stay in the loop. And it doesn’t end there! * Manage your calendar and book appointments on the go, with the Setmore Android and iOS apps
. * Get an online Booking Page that your customers can use to self-schedule their next appointment
. * Host crystal-clear 1-click video meetings for customers around the world. No downloads required. * Accept secure payments online with the Square payment integration. * Create multiple staff logins, each with an individual calendar and booking link, and assign permission levels
. * Reduce double-booking by syncing Setmore with your Google and Office 365 calendars
. * Get instant in-app updates when an appointment is added or edited. * Upgrade to Premium and unlock exclusive features like text reminders, recurring appointments, and 2-way calendar syncs.