The Shopware 6 Connector for Freshdesk will allow you to connect your Shopware 6 store and display customer information on the Freshdesk side. This will help to better search and verify information, as well as provide more effective support. The application by default uses the ticket requester email for searching and looks for information on the Shopware 6 store. Found information is divided into detailed data about the customer and all orders associated with this customer. In addition, the application can connect several Shopware 6 stores at the same time and display information for each store. Main features of the application: 1) Providing information about the customer and orders directly in the ticket page 2) Ability to connect multiple stores at the same time and search across all stores 3) Additional search by email or order number. Used if the customer is not found by ticket requester email or if you want to find data by other email/order 4) Filtering orders. Helps to find the right order if there are too many of them. 5) Links to the customer, order and product pages on your Shopware 6 admin panel (you should be authenticated). Provided information: 1) Customer block: - Name (link on customer page in Admin panel) - Email - Number - Registration date - Total Sales - Group - Country - Default shipping and billing addresses 2) Block of orders: - Order number (link on order page in Admin panel) - Statuses (Payment and Shipping) - Sales chanel - Date of creation - Totals (subtotal, tax, shipping, discount, grand total) - Product block - Billing and shipping addresses - Payment method - Shipping info (method, date, tracking codes, cost) 3) Product block: - Name (link on product page in Admin panel) - Price - Quantity - Sku - Product options - Total