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Skyvia

Integrate Freshdesk with cloud apps and databases, back up and restore data, connect via OData
Published by Skyvia(about over 8 years ago)
Supported for
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OverviewInstallation InstructionsPrivacy & Security
Skyvia allows simple, no-coding Freshdesk integration with Salesforce, HubSpot, Shopify, MailChimp, Magento, and a number of other data sources. It also offers Freshdesk data backup and restore, Freshdesk data visualization and management from web browser, and allows exposing Freshdesk data via the standard OData interface. DATA INTEGRATION Skyvia allows you integrate Freshdesk with a wide range of other cloud applications and databases in convenient GUI with no special knowledge required. With Skyvia you can implement a wide range of data integration scenarios: • Synchronize Freshdesk with various cloud applications and databases. • Import data from cloud applications and databases to Freshdesk • Replicate Freshdesk data to MySQL, PostgreSQL, SQL Server • Migrate from other help desks to Freshdesk • Import data from CSV files to Freshdesk • Export Freshdesk data to CSV files BACKUP Skyvia offers a powerful and easy-to-use Freshdesk backup service with a number of features: • Automatic daily and anytime manual backup • Easy restore in few clicks with no third-party software required • Backups are stored in secure Azure GRS storage in an encrypted form • View or export your backed up data from web browser at any time • Compare backups for different dates, analyze and undo data changes QUERY Skyvia Query is an online SQL client for Freshdesk with a query builder tool. It allows managing Freshdesk data from your web browser and offers the following features: • Powerful SQL support for Freshdesk data • Visual Query builder that allows querying data without SQL knowledge • Returned data can be viewed in a table form or visualized as different charts • Query results can be exported to local files • Freshdesk data can be managed with DML statements – INSERT, UPDATE, DELETE CONNECT Skyvia Connect helps you to quickly & easily get data from Freshdesk via web API. It allows creating OData and custom SQL API endpoints and configuring them visually. Apply additional endpoint security by creating user accounts with passwords and restricting access by IP addresses. OData endpoints allow you to publish all or a subset of your Freshdesk data via the standard OData protocol. SQL endpoints allow SQL execution against HubSpot over the web API, and there are ADO.NET provider and ODBC driver to work with endpoint data. SUPPORTED DATA SOURCES CRM: Salesforce, Dynamics CRM, SugarCRM, Zoho CRM, NetSuite, HubSpot, Insightly CRM, Pipedrive, Freshsales Accounting: QuickBooks Online, FreshBooks, Stripe, Zoho Books Email marketing: Salesforce Marketing Cloud, MailChimp, ActiveCampaign, Marketo, ConstantContact, Mailjet, EmailOctopus, SurveyMonkey Ecommerce: Shopify, Bigcommerce, Magento, Zoho Invoice, Zoho inventory, DEAR inventory, Drip, Shipstation Google Apps: Contacts, Calendar, Tasks Helpdesk: Zendesk, Zoho Desk Project management: Jira, Podio, Asana Ads: Google Ads, Facebook Ads, Google Analytics Time tracking: Harvest, Timely Database: MySQL, PostgreSQL, SQL Server, SQL Azure, Amazon RDS, Oracle Data warehouse: Google BigQuery, Amazon Redshift, Azure Synapse Analytics, Snowflake Storage: FTP\ SFTP, DropBox, Box, Google Drive, OneDrive, Amazon S3, Azure File Storage Odata connector

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

To create a connection to Freshdesk in Skyvia you will need the Freshdesk API Key. To get the Freshdesk API Key: 1. Sign in to your Freshdesk Support Portal 2. Click your profile picture in the top right corner of your portal page. 3. Go to the Profile settings page. 4. Your API key will be available below the change password section to the right. Then create a connection in Skyvia: 1. To create a new connection, on the Connections page click the New button. Then click Freshdesk in the opened box. 2. In the opened New Connection dialog box, specify a connection Name that will be used to identify the connection. 3. Specify the necessary parameters for a Freshdesk connection: Url (the address of your Freshdesk subdomain) and API key. 4. Click Save, and after this you can use this Freshdesk connection in Skyvia.

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Data management & AnalyticsTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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