- Enable your teams to collaborate effectively from their favorite tools: Slack and Freshworks.
- The Freshworks app for Slack can now sync conversations to improve support (Freshchat, CS Suite), sales and marketing (Freshsales Suite) tools.
- Get instant notifications in a designated Slack channel for changes in deal info, customer contact info, or when your team needs to collaborate to resolve a customer support issue.
- Your team can respond on Slack to effortlessly collaborate with agents handling a prospect or a customer.
- Manage time better by eliminating constant switching between multiple tools — get all your updates (deals, contacts, support) inside Slack.
- Boost your team productivity and collaboration between teams working with Freshworks products and their teammates on Slack.
Learn all about improving your team’s collaborative powers using Freshworks and Slack:
- For your customer support needs, check out: https://crmsupport.freshworks.com/en/support/solutions/articles/50000009269?cloud=freshchat
- For your sales and marketing needs, check out:
https://crmsupport.freshworks.com/en/support/solutions/articles/50000002649-how-to-integrate-freshworks-crm-with-slack?cloud=freshsales_suite
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
This is the first version. Release notes not yet available.
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