Advanced Read Receipts
Verified by FreshworksInstant read receipt confirmations for Freshdesk conversations and replies.
Published by Gmail(about over 2 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Get to know whether your ticket replies and conversations were read by requester(s). With Smart Read Receipts, you can:
- Identify if a reply/conversation was read.
- Find out the time it took before the reply email was viewed.
- Reply text and a link to it in the read receipt.
100+ installs
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Installing the app is simple. Follow our detailed installation instructions here https://docs.readreceipts.app/articles/installation/freshdesk/ to finish the installation in a few minutes.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Enter your Freshdesk URL to proceed
https://
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Version History3.0 (December 2022)
No release notes found
2.0 (June 2021)
No release notes found