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Smatbot AI
Not governed by Freshworks Freddy AIAs a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
AI chatbot that accelerates lead generation and seamlessly pushes leads to Freshsales.
Published by Smatbot(about over 5 years ago)
Supported for
SmatBot is an AI chatbot building platform, with no coding one can create customizable chatbots for Lead generation on their websites, blog, messenger and landing pages. It's omnichannel, multi-lingual and affordable.
Key Features :
1. Free Forever - Free plan for those who are just starting out.
2. Setup in Minutes - With no coding, pre-built templates one can easily build bots.
3. Connect with your backend - Show dynamic responses directly from your backend.
4. CRM Integrations - Upload leads automatically to your CRM.
5. Omnichannel - Install the bot on website, blog, mobile app, messenger etc.
6. Multilingual - Build chatbot in 50+ languages.
7. OTP validation - Lead phone numbers could be validated through OTP
8. SMS & Mail notification - You get SMS and Mail notification in case of lead generation
App Details
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Developer Resources
Marketplace Resources
1. log in to your SmatBot account and open your bot.
2. Go to access chats -> CRM integration section
3. Select FreshSales from the listed CRM’s and click on “Connect your Account”.
4. Give your FreshSales domain name and the generated API key from your profile settings in FreshSales and click Continue.
5. Select the action “Create new Lead”, “Create new contact” or “Create new deal” based on your requirement.
6. Fill the fields with bot questions in the dashboard to assign values into your FreshSales Leads, contacts or deals.
7. Select the condition to trigger the integration and push data to your CRM.
App Details
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Developer Resources
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Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
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Developer Resources
Marketplace Resources
Log in to install this app
Enter your Freshsales Suite URL to proceed
https://
Proceed
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