Solve CRM
Verified by FreshworksImprove customer communication with complete details of customer from Solve CRM inside Freshdesk
Published by Artis(about over 7 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Agents will be able to retrieve contact details of customers from Solve CRM and see it in an interactive widget inside Freshdesk.
If the customer does not exist as a contact inside Solve CRM, the agent can create a new Solve CRM entry from within the Freshdesk ticket detail page.
Using the +Create button, agents can enter customer details and submit, and the data will be automatically added to Solve CRM as well.
Provide stellar customer support with Solve CRM + Freshdesk.
.png){kind=logo}
Access Key: Solve CRM API key - A support agent can get the API key from the Solve CRM portal.
- Select user settings from the top right drop-down menu.
- Make sure API is selected on left menu
- Copy API Key.
Paste it into the Solve CRM app. The app is ready to use.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Log in to install this app
Enter your Freshdesk URL to proceed
https://
Proceed
Version History
This is the first version. Release notes not yet available.