Spree Commerce
Verified by FreshworksThe Spreecommerce app allows you to access your customer’s order information inside Freshdesk to give you more context while dealing with their tickets.
Published by Artis(about over 7 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
In Freshdesk, Install the Spreecommerce app in your Freshdesk to access your customer’s order information in your support.
This will give you more context while dealing with their tickets.
For example, if a customer has raised a ticket an order, you can see that order in Spreecommerce and its status, and their previous order (if any) information in the Spreecommerce widget right next to his ticket.
By Artis
You will need two things to install Spreecommerce
d. URL of your Spreecommerce
e. API key
You will find API key if you go to /admin of your Spreecommerce domain
Click on your profile, which is on the right side dashboard
Goto Account submenu
From there admin can generate/get the API token
Copy that token and paste it into the freshdesk widget
You will be redirected to a page where you will find all the necessary credentials to integrate Spreecommerce
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Log in to install this app
Enter your Freshdesk URL to proceed
https://
Proceed
Version History
This is the first version. Release notes not yet available.