Get valuable customer insights and improve your customer support by integrating with Stamped.io Reviews. Here is what you can do with the integration, Collect Valuable Customer Reviews: - After a customer makes a purchase, send out an automated email asking for their review of the product. - This not only provides you with valuable feedback but also makes the customer feel valued and heard. - These reviews can help you understand your customers' needs better and improve your products and services. Automate Engagement Based on Reviews: - The integration allows you to automate engagement based on the reviews received. - For instance, if a customer gives a 2-star review, an automated response can be triggered, asking them about the issues they faced with the product. - This shows customers that you care about their experience and are willing to make improvements. - On the other hand, if a customer gives a 5-star review, you can send them a discount coupon as a token of appreciation. - This not only encourages repeat purchases but also fosters customer loyalty. Deliver a Great Post-Purchase Experience: - View a list of all the latest customer reviews next to your chat inbox while providing customer support - Get detailed information about your customers' product reviews, such as star ratings, review titles, descriptions, and average ratings for the product - Understand your customers' previous purchase experiences better by viewing the average of all their reviews