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Stripe by ChargeDesk

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Manage Stripe payments inside Freshdesk. Refund payments, manage subscriptions, send invoices & more
Published by ChargeDesk(about over 1 year ago)
Free
5.0 (3)
download
200+
Version History
Version 4.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
ChargeDesk gives you access to your Stripe payment data where it's needed most - inside Freshdesk. Setting up ChargeDesk takes only a minute. You'll then be able to manage your customers inside Freshdesk tickets. You can also show PayPal, Braintree, Chargify, Zuora & Recurly payments from this one app inside Freshdesk. ChargeDesk works with your existing ecommerce setup - no coding or changes required. This app includes the following features; - Show your customer's entire billing history next to support tickets - Refund charges - Cancel subscriptions - Create new charges (either by invoicing the customer or charging a card on file) - Create new subscriptions - Make pro-rated changes to existing subscriptions - Authorize and capture payments - Add coupons to subscriptions - Download invoices - Send payment reminders - Edit customer details - Add tax information to invoices - Securely update a customer's credit card on file - Full logging and reporting - and more! ChargeDesk is on a mission to improve the billing support experience for business and their customers. Launched in 2014, ChargeDesk is helping over 1,000 companies provider better billing support for millions of their customers.
1) Install this app to your Freshdesk account. 2) Click the "Connect to Stripe" button in the new "Payments" section next to any ticket. 3) You will be guided through setting up your ChargeDesk account which should only take a few minutes. 4) Once you are logged into ChargeDesk, return to Freshdesk. Your new ChargeDesk account will be automatically connected to your Freshdesk app. You'll now be able to manage your customers inside Freshdesk! 5) You can add any other agents in your company to ChargeDesk to give them access to manage payments inside Freshdesk as well.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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