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SX platform and applications will transform your support from reactive to proactive and predictive.
Published by Supportlogic(about almost 2 years ago)
SupportLogic is a force multiplier for Freshdesk.
We’ve done all the heavy lifting to add predictive insights to your Freshdesk deployment. Get started with your data quickly. Our frictionless onboarding process means it’s easy to connect and act on insights immediately. We do the work to ensure the uniqueness of your organization is part of the integration.
Visit Supportlogic.com now to request a free demo!
SupportLogic SX Applications
Our SupportLogic SX platform and applications are designed to transform your support from reactive to proactive and predictive.
Take Your Support Operations to the Next Level
When you connect SupportLogic to Freshdesk, you unlock a myriad of benefits.
- Signal Extraction and AI/ML Analysis
- Case Escalation Prediction
- AI-Powered Case Backlog Management
- Intelligent Case Routing
- Agent Coaching and Optimization
- Case & Customer Sentiment Analysis
- Customer Churn Prediction
Read more about our SX platform and applications or Request a demo with SupportLogic now by visiting Supportlogic.com!
Level up your Support Workflow
Our Freshdesk integration enables you to manage support cases and customers from right within SupportLogic.
Read and write directly to Freshdesk – keeping your workflow in one place.
Build on What You Already Know
SupportLogic is a non-intrusive, cloud-based layer of intelligence for your existing Freshdesk environment. There’s no “rip and replace” or deep coding required.
Simply deploy our lightweight data connector and get started transforming your support operations from day one. Our self-service design means control of your data always stays with you.
Secure, No-Hassle Integration
As part of your setup and onboarding process, SupportLogic does all the data migration and ongoing integration setup between your Freshdesk and SupportLogic instances. We make it easy for you to begin reading and acting on customer signals in your case interactions fast, providing for rapid adoption and ROI.
Find out more about adding SupportLogic to your Freshdesk deployment today or Request a demo with SupportLogic now by visiting Supportlogic.com!
App Details
Categories
AI & BotsData management & AnalyticsProductivity, Utility & Workflows
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
This is the first version. Release notes not yet available.
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