Version 6.0
Released on Aug 28, 2024
Version 6.0:
For accounts with Multiple workspaces-
* On app upgrade, current field mapping will by default apply across all workspaces, unless user unselects any of the workspaces
* For selected workspaces, only Global fields will be available for field mapping (workspace specific fields will not be available)
* If app configuration prior to update has custom fields specific to IT workspace- they will no longer be applied on app update
For accounts with only IT Workspace-
* On app upgrade, both Global fields and custom fields of the IT workspace will be available for fields mapping
Post app update, If a single workspace account (IT workspace) is converted into multi workspace account by adding new workspace(s)-
* Custom fields of the IT workspace will no longer be available, and only Global fields will be available for field mapping
Version 5.0
Released on Aug 20, 2024
Changes related to the API deprecation of ticket fields and platform version upgrade.
Version 4.0
Released on Aug 20, 2024
Version 3.0
Released on Aug 20, 2024
Version 2.0
Released on Aug 20, 2024