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Say goodbye to the hassle of manually transferring tickets between Freshservice domains. With Ticket Bridge, you can effortlessly send tickets from one domain to another with just a few clicks.
Whether you need to move tickets to:
- Another domain,
- Another workspace in another domain.
- Another group in the other domain
- or to another agent within a group in the other domain
TicketBridge makes it easy. Plus, with its user-friendly interface and intuitive features, you'll be up and running in no time.
Streamline your ticketing system and save time with Ticket Bridge.
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This app has been developed by Synerity (https://synerity.eu) Your partner of choice if your organization wants more from their internal and external service and support solutions.
At Synerity we are able to help you with your own custom solutions, integrations and apps.
Please send us an email at support@synerity.se, and one of our customer representatives will get back to you shortly.
1. API Key for the source system. Article to find it https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key
2. Name of the source domain (https://SOURCEDOMAIN.freshservice.com).
3. Email that will send ticket to other freshservice domain.
4. API Key for the target system that will recieve the ticket.
5. Name of the target domain. (https://TARGETDOMAIN.freshservice.com).
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (March 2024)
The Ticket Bridge App now includes workspace filtering, in addition to group and agent filtering.
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