Feature Update: Agents can now search Freshdesk contacts directly within the ticket creation process. This enhancement streamlines workflows by allowing agents to quickly locate and associate the appropriate email address with a new ticket, improving efficiency and reducing manual effort. Bug Fixes: Improved Scheduler Payload Capacity: The data payload size for the scheduler has been increased from 4 KB to 40 KB, enabling the handling of larger and more complex data sets. This update ensures smoother scheduling operations and enhances overall system performance. Resolved Minor UI Glitches: Fixed issues where some elements in the contact search interface were misaligned, providing a more consistent and user-friendly experience.

Implemented yearly schedule and made some UI changes

Bug Fixes: 1.If any of the ticket fields are marked as mandatory after the schedule creation, the ticket creation for that particular schedule will fail. Therefore, we are showing the error message for the failed API request on the Executed Schedules page. 2.If any of the ticket fields were deleted or archived after the schedule was created, the ticket creation for that particular schedule would fail. Now that we have fixed this issue, ticket creation will be completed without fail, even if ticket fields are deleted. New Feature: We implemented user-level access for the application. The app user can define this access on the settings page during installation, and they can modify this configuration after the app installation on the settings page. Create : With create access, they can create schedules. View : With view access, they can view all schedules. Edit : With edit access, they can edit all schedules. Delete : With delete access, they can delete all schedules. Full access : With full access, they can view all modules in the app (executed schedules and deleted schedules) and perform all the above operations.

Inconsistency app loader issue fixes.

Inconsistancy in app loading Bug Fixed