Freshworks Marketplace

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Travelport

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Enable agents to access booking details and provide quicker resolutions within Conversation Inbox.
Published by Freshworks(about 9 months ago)
Free
Version History
Version 1.0
Supported for
freshchat iconFreshchat Classic
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Reduce time spent toggling between applications and focus more on resolving customer booking queries. View booking details like travel date and type within inbox. Here’s how the integration simplifies the agent experience: - Instantly access real-time travel details, improving agent efficiency and reducing response times. - Gain insights into customer preferences for personalised resolution. - Check traveller details, booking date and type. Empower your support team with the powerful combination of Travelport and Freshchat.
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Install the App: - Go to Admin -> Marketplace Apps and search for ‘Travelport’. - Click on Install and connect your Travelport account. For more detailed instructions, refer to this article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000010066
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version HistoryVersion History
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This is the first version. Release notes not yet available.
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