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Deliver the best customer service, in any language with real-time, AI-powered translations.
Unbabel for Freshchat makes your customer service agents instantly multilingual so they can effortlessly communicate with any customer, anywhere in the world.
Boost customer satisfaction and streamline support in any language, across all channels, with the quality and turnaround time that meets your translation needs.
• Cross-Channel Support: No matter where your customers reach out - whether it's web, mobile, or social platforms - provide timely and accurate support in their language.
• Seamless Integration: It's your way of working, with no disruptions to the Freshchat workflow.
• Expand efficiently: Give your existing, centralized support team the ability to translate instantly into any language without worrying about pricing, pressure, and time investment of hiring local native speakers
• Manage surges: Recruit from a wider pool of candidates and onboard agents faster to achieve peak utilization without having to factor in language expertise.
• Optimize cost: Streamline operational efficiency by instantly making any agent multilingual without the need for additional headcount and proofreading.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
2.0 (March 2024)
Fix: Reduced number of requests to the DB
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