Struggling to manage contact information within the Freshdesk platform? The Upsales App is here to streamline the process for customer service agents, making it easier to access and manage contact information seamlessly. Key Features of this app include: - Integration with Freshdesk and Upsales - Access and manage contact information within Freshdesk - Detailed instructions for installation, configuration, and usage Advantages of using this app are: - Improved efficiency in accessing and managing contact information - Seamless integration between Freshdesk and Upsales - Clear and detailed instructions for easy installation and usage Don't let the hassle of managing contact information slow you down. Install the Upsales App today and experience the convenience of seamless integration and improved efficiency.

Usage Navigating the App 1. Open a Ticket: o Navigate to the ticket where you want to sync contact details. 2. Access the App Sidebar: o The Freshdesk-Upsales Contact Sync App will be visible on the ticket sidebar. API Keys and Credentials Before using the app, you need to configure your API keys: 1. Navigate to App Settings: o Click on the app icon from the Freshdesk dashboard to open it. o Go to Settings. 2. Enter API Keys: o Input your Freshdesk API key and Upsales API key in the respective fields. o Ensure that you enter the correct subdomain for your Freshdesk account.